Prepaid Water Meters

Water Meter Monitoring System

Waterwatch supplies a water monitoring system that enables you to manage your water usage

• •   the Waterwatch control box is connected to your existing water meter provided that it is compatible. Alternatively, a separate meter with control box can be installed just after your existing meter.
• •   this control box transmits consumption and other data by means of wireless communication on the Sigfox network where it can be viewed on the WaterSmart mobile app or a web portal.
• •   you will receive notifications of a possible leak on the mobile app or email.
• •   you can also view meter readings and other information on our web portal.

Mobile App

1. 1.   Search and download the WaterSmart app on Android playstore or iphone App Store.
2. 2.   Use Username “waterapp” and password “water” to see an example.
3. 3.   on a web browser, go to www.waterwatch.co.za/portal and use the same username & password.

Cost

R 1560.87 (excl VAT)

• •   Single meter - Annual administration fee: R823.34 (excl VAT)
• •   Multiple meters - Monthly administration fee: R68.41 (excl VAT) per meter
• •   Includes the use off a mobile app and web portal. Price includes installation.
• •   Available for bulk meters.

Prepaid Water Meters

Installation

The wall mount or external prepaid water meter is installed by a certified plumber under supervision by Waterwatch at the main connection to the house or unit.

Access must be arranged for the Waterwatch representative to install the keypad user interface inside the consumer’s building. The keypad is linked to the meter by the representative.

The prepaid meter is registered on the Waterwatch vending system and is now ready for activation.

After installation, the parties will agree on an activation date when all the meters will be activated.

Buying Water

You can buy water from any shop or vendor that sell prepaid electricity for example, Engen garages, Pick & Pay, Spar etc. Ask for “Prepaid Electricity” or “Prepaid Water” and provide your meter number. Your meter number is normally printed on your keypad but you can also press #0# on the keypad to retrieve it. You will receive a 20-digit token which must be keyed into the keypad.

You can also buy “Unipin” vouchers from vendors or ATM’s. Select “Prepaid Electricity”. Follow the steps on the printout.

You can also register your meter on internet banking. See guidelines below.

Water is sold in kilolitres (kL) at the current tariff structure of your municipality

1 kL = 1000 litres = 1 m³ (cubic meter)

ABSA
Select “Payment”
“Purchase Prepaid”,
“Add beneficiary”,
“Beneficiary: “Waterwatch”
“Prepaid service “Electricity”,
“Meter number “3100000_ _ _ _”
Click on search and follow instructions.

FNB
Select “Buy”
“Electricity”
Name: Waterwatch
Meter no: 310000_ _ _ _
Send voucher to: “Your cellphone number”

STANDARD BANK
Select “Prepaid”
“Prepaid recharge”
“Prepaid electricity”
Type of recharged: “Electricity”
Enter amount “R…..”
Enter meter no: 310000_ _ _ _
Enter pin code received on your cellphone.

Click here to see details about the Elster-Kent Keypad Commands